U.S. Cellular


U.S. Cellular

Telecommunications


Bolingbrook, IL - map this location

About U.S. Cellular

Chicago-based U.S. Cellular Corporation (AMEX: USM) is a national wireless company, serving 6 million customers in 189 markets in 26 states. With 2006 service revenues of $3.2 billion, U.S. Cellular maintains one of the industry’s highest levels of customer satisfaction by emphasizing customer support, quality network coverage and comprehensive range of wireless products and services. The company is an active corporate citizen through charitable contributions, award-winning community relations programs and associate volunteer activities.

Founded in 1983, U.S. Cellular and its nearly 8,100 associates are focused on total customer satisfaction, delivering excellent customer service, offering customers great products and services, and generating profitable growth for the company’s investors.

In 2006, U.S. Cellular added 297,000 new customers to its network. U.S. Cellular continues to grow and expand into new markets; most recently, the company enhanced service in Lincoln and Omaha, Neb. by expanding coverage through the eastern and central parts of the state. As part of the same acquisition, the company also began providing service in Eastern Kansas. Other recent expansions include St. Louis, Oklahoma City, Okla. and Portland, Maine.

U.S. Cellular provides its customers with superior support through its five state-of-the-art Customer Care Centers (CCC). These are located in Tulsa, Okla.; Cedar Rapids, Iowa; Waukesha, Wis.; Knoxville, Tenn; and Bolingbrook, Ill. U.S. Cellular also operates 340 retail locations nationwide and has more than 1,200 agent partners.

U.S. Cellular enjoys one of the highest customer retention rates in the industry. The company serves both consumers and business customers with many different wireless products and services.

To ensure customers have exceptional call quality and clarity – as well as access to advanced data services – U.S. Cellular invests millions of dollars annually in technological enhancements to improve its networks. The company has converted its network to CDMA-1X digital technology, adding more voice capacity, high-speed data products and features, and expanded coverage areas. Learn more about these advanced technologies.

Learn more about U.S. Cellular products and services, executive team, and awards.