This position requires an aggressive and enthusiastic phone personality who can articulate USCC's wireless services and products to potential and existing customers. The qualified candidate must be able to work in a team environment. As a member of the Telesales Team, you and associates will be responsible for providing superior customer satisfaction to customers through consistent and professional call handling following policies and procedures.  

Responsibilities 

Achieve or surpass individual sales targets for new customer acquisitions, sale of essentials, and vertical features on a monthly basis while striving for the highest level of customer satisfaction.
Interface with customers via predictive outbound dialer.
Identify customer needs and sales opportunities, overcome objections, and educate the customer.
Demonstrate strong selling, negotiation and closing skills in selling additional wireless services and products to existing customers.
Process customer requests and resolve customer issues.
Comply with U.S. Cellular® policies and procedures
Assists in other tasks or projects as assigned.
Ability to visualize and provide the ideal customer experience in delivering outstanding service to the customer.
  

Qualifications

High School diploma or equivalent required.
1 year cellular industry experience preferred.
1 year retail sales and/or telesales experience required.
Telemarketing, outbound dialing experience preferred
Requires strong consultative sales, negotiating, listening and probing skills.
Effective oral and written communication and interpersonal and organization skills required.
Must be self-motivated and a team player.
Working knowledge of PC Windows applications (Excel and Word) required.
Ability to remain flexible and adaptable in a fast-paced environment required.

To become part of the Dynamic Organization please visit our career site at www.uscellular.com/employment